{"id":49,"date":"2026-05-04T08:16:57","date_gmt":"2026-05-04T08:16:57","guid":{"rendered":"https:\/\/happiness-point.com\/?page_id=49"},"modified":"2026-05-04T08:16:59","modified_gmt":"2026-05-04T08:16:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/happiness-point.com\/ar\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Refund &amp; Returns Policy<\/h2>\n\n\n\n<p><strong>Effective Date:<\/strong> 04\/05\/2026<\/p>\n\n\n\n<p>At <strong>\u0646\u0642\u0637\u0629 \u0627\u0644\u0633\u0639\u0627\u062f\u0629<\/strong>, we strive to provide a seamless and enjoyable booking experience. Due to the nature of our services (experience bookings, hotel stays, and event access), the following refund and cancellation policy applies:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">1. General Policy<\/h2>\n\n\n\n<p>All purchases made through our website are considered <strong>final and non-refundable<\/strong>, unless otherwise stated in this policy.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">2. Cancellation Policy<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Customer Cancellation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellations must be requested at least <strong>48 hours before the scheduled experience date<\/strong>.<\/li>\n\n\n\n<li>If cancellation is made within the allowed period, a refund may be issued <strong>after deducting administrative fees<\/strong>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Late Cancellation or No-Show<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>No refunds will be provided for:\n<ul class=\"wp-block-list\">\n<li>Cancellations made less than 48 hours before the booking<\/li>\n\n\n\n<li>Failure to attend (No-Show)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">3. Non-Refundable Cases<\/h2>\n\n\n\n<p>Refunds will <strong>not<\/strong> be issued in the following cases:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Change of mind after booking<\/li>\n\n\n\n<li>Failure to comply with venue policies<\/li>\n\n\n\n<li>Late arrival or missed entry<\/li>\n\n\n\n<li>Personal circumstances<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">4. Changes &amp; Rescheduling<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Requests to reschedule must be made at least <strong>48 hours in advance<\/strong><\/li>\n\n\n\n<li>Rescheduling is subject to <strong>availability and partner approval<\/strong><\/li>\n\n\n\n<li>We do not guarantee availability for alternative dates<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">5. Partner Responsibility<\/h2>\n\n\n\n<p>Happiness Point acts as a <strong>booking platform connecting customers with hotels and venues<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Each experience is operated by a third-party partner<\/li>\n\n\n\n<li>Specific policies may vary depending on the partner<\/li>\n\n\n\n<li>By booking, you agree to the partner\u2019s terms and conditions<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">6. Exceptional Circumstances<\/h2>\n\n\n\n<p>Refunds may be considered in exceptional cases such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cancellation by the hotel or venue<\/li>\n\n\n\n<li>Service not delivered as described<\/li>\n<\/ul>\n\n\n\n<p>In such cases, we may offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full refund<\/li>\n\n\n\n<li>Partial refund<\/li>\n\n\n\n<li>Alternative booking<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">7. Refund Processing<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Approved refunds will be processed within <strong>7\u201314 business days<\/strong><\/li>\n\n\n\n<li>Refunds will be issued to the original payment method<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">8. Contact Us<\/h2>\n\n\n\n<p>For any refund or cancellation requests, please contact:<\/p>\n\n\n\n<p><strong>\u0646\u0642\u0637\u0629 \u0627\u0644\u0633\u0639\u0627\u062f\u0629<\/strong><br>\ud83d\udccd Manama, Bahrain<br>\ud83d\udce7 info@happiness-point<br>\ud83d\udcde +973 3404 9421<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>By making a booking on our website, you acknowledge that you have read, understood, and agreed to this Refund &amp; Returns Policy.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Effective Date: 04\/05\/2026 At Happiness Point, we strive to provide a seamless and enjoyable booking experience. Due to the nature of our services (experience bookings, hotel stays, and event access), the following refund and cancellation policy applies: 1. General Policy All purchases made through our website are considered final and non-refundable, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_surecart_dashboard_logo_width":"180px","_surecart_dashboard_show_logo":true,"_surecart_dashboard_navigation_orders":true,"_surecart_dashboard_navigation_invoices":true,"_surecart_dashboard_navigation_subscriptions":true,"_surecart_dashboard_navigation_downloads":true,"_surecart_dashboard_navigation_billing":true,"_surecart_dashboard_navigation_account":true,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-49","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/pages\/49","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/comments?post=49"}],"version-history":[{"count":1,"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/pages\/49\/revisions"}],"predecessor-version":[{"id":1210,"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/pages\/49\/revisions\/1210"}],"wp:attachment":[{"href":"https:\/\/happiness-point.com\/ar\/wp-json\/wp\/v2\/media?parent=49"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}